This is a Protel®
site that allows you to manage and monitor one or more telephone numbers. The WebWork can take calls, interact with callers, forward callers to your center, or take messages.
Use Media1800.com if you:
- Want to track your advertising with multiple numbers
- Need to queue many callers to a smaller number of agents or handle overflow
- Completely automate the order taking and/or payment process
- Are permitted to robo-dial and transfer to agents
- Want to automate caller-ID callbacks and cancellations
- Wish to explore traditional telephone integration with social media
- Simply need a toll free number
Media1800.com can integrate with your existing telephony platform, or if you do nothing, this website will provide your telephony platform automatically.
In order to get started you will need to contact a Protel®
reseller. A list of resellers can be found here: CallCentersAmerica.com